Clinical Diagnostics • Quality Control

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Quality Control Support

Bio-Rad's Quality Control Solutions come with the same expert support we provide for all our clinical diagnostic products.

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Support Documents

Find Product Reference Materials all in one convenient place

  • User Guides
  • Reference Guides
  • Technical Documents

Our three support groups – Software Support, QC Program, and Technical Services – are available to help with your laboratory's unique QC questions.

Contact a Bio-Rad representative today for the support you need!

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Knowledge Base

Search our Knowledge Base to access a library of information covering a variety of frequently asked questions about Unity and Data Management products:

  • General questions
  • Connectivity questions
  • Error messages
  • Products
  • General knowledge

Software and Connectivity Support

The Software and Connectivity Support Department is dedicated to helping your laboratory get up and running with the latest QC data management and connectivity solutions from Bio-Rad. With the help of our experts, we'll make sure your laboratory is able to capture, analyze and submit QC data successfully.

Connect with our Unity Support Group at 1-800-854-6737 option #3 OR click below to email us.
Email ▸

QC Program

The QC Program Department at Bio-Rad offers you expert technical support and information for all Unity and EQAS reports. Our QC Program staff answers inquiries about Unity software, QCNet enrollments, as well as EQAS enrollments, submission of data and cycle dates.

Connect with our Unity or EQAS Support Groups at 1-800-854-6737 option #4 or click below to email us.

Email Unity Reports ▸ Email EQAS Support ▸

Additional benefits are provided with continuing education seminar programs in Basic Statistics of Quality Control. This is a worldwide program and in the United States, P.A.C.E.® accreditation may be obtained.

Contact your local Bio-Rad office for more information on continuing education programs.

Technical Services

When you purchase control products from Bio-Rad, you receive the backing of a full-service Technical Support Department. Bio-Rad Technical Service Representatives are trained to handle your inquiries in a prompt, knowledgeable and professional manner.