Quality control results are flagged on a daily basis, and each laboratory may have different procedures to resolve the issue. As bench technologists are faced with an abrupt stop to their workflow and delayed reports, there are immediate actions to take following an out of control event. This webinar will discuss steps to recover from an out of control event and how to continue evaluating patient results after recovery.
In this webinar, we will learn:
- Identify the first 2 steps to take after an out-of-control event
- Define how to evaluate your patient results after a QC out-of-control event
- Outline at least one way how to correct erroneous results

Lorin Bachmann, PhD, DABCC
Professor of Pathology; Co-Director of Clinical Chemistry; Co-Director of Point of Care Testing; Director of the New Kent Emergency Department
Dr. Bachmann is Associate Professor of Pathology and Co-Director of Clinical Chemistry at Virginia Commonwealth University Medical Center. She is currently serving on numerous committees including the American Association for Clinical Chemistry (AACC) Finance and Nominating Committees and the College of American Pathology (CAP) Accuracy Based Programs Committee. Dr. Bachmann also serves as a member of the NIDDK/IFCC Laboratory Working Group for Standardization of Albumin in Urine, and is Chair of the Clinical and Laboratory Standards Institute (CLSI) Expert Panel on Clinical Chemistry and Toxicology. Dr. Bachmann's research and clinical interests include development of laboratory practice guidelines, standardization of clinical laboratory assays and quality assurance. She has provided numerous workshops, continuing education sessions and seminars on quality assurance and other laboratory-related topics.